Privacy Policy

At Grá Mór (located at gramorgaeilge.com), we respect and protect your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, create an account, make a purchase, or interact with us in other ways.

By using our website, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services. The information we collect includes:

A. Personal Information You Provide:

  • Account Information: Name, email address, phone number, shipping and billing addresses, and any other details provided when you create an account or make a purchase.
  • Order Information: Order history, payment information, and product preferences.
  • Communication Details: Information you provide when contacting us for customer support or inquiries.

B. Automatically Collected Information:

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and deliver targeted advertising. These cookies may collect information about your browsing behavior, device, and IP address.
  • Analytics: We use third-party tools like Google Analytics to track how you interact with our website.

C. Third-Party Information:

  • We may receive information from third-party sources such as payment processors (e.g., PayPal, Stripe), shipping providers (e.g., FedEx, UPS), and other service providers who assist in fulfilling orders.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders and Payments: To complete transactions, verify payments, and fulfill orders.
  • Shipping Products: To deliver products to the shipping address you provide.
  • Customer Support: To respond to your inquiries, process returns or exchanges, and assist you with any issues related to your account or purchases.
  • Improving Services: To analyze customer behavior, improve the functionality of our website, and optimize the shopping experience.
  • Marketing and Communications: We may send promotional emails or offers based on your preferences, but you can opt-out at any time.
  • Personalization: We may use your data to recommend products and provide a personalized shopping experience.

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us deliver our services, including:

  • Payment Processors: We use third-party payment processors (e.g., PayPal, Stripe) to process your payments securely.
  • Shipping Companies: We share necessary information with shipping carriers (e.g., FedEx, UPS) to deliver your orders.
  • Service Providers: We use third-party providers for website hosting, email marketing, and other essential services that help us operate the site.

These third parties are obligated to protect your information and are only permitted to use your data for the specific purposes for which we disclose it to them.

4. Data Retention and Security

We take appropriate measures to safeguard your personal information against unauthorized access, alteration, or disclosure. We use secure payment gateways and encryption to protect sensitive data during transactions.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal and accounting purposes.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, such as:

  • Access to Information: You can request access to the personal data we hold about you.
  • Correction and Deletion: You can update or delete your account information at any time by logging into your account on our website. If you need assistance, please contact us.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any email or by contacting us directly.
  • Manage Cookies: You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us to have it removed.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

By using our website, you acknowledge that you have read and understood this Privacy Policy.